Policies

Shipping policy

Effective date: October 30, 2026. This policy is provided by Bragwire LLC, a North Carolina limited liability company (“Bragwire,” “we,” “us”).

What ships

Only physical products ship. Today that means the Bragwire Board, a Wi-Fi LED display board for your wall.

The Bragwire app subscription is digital. Nothing ships for a subscription. Your Board starts showing your group once it’s set up and linked.

Availability

Boards are not on sale yet. Ship dates will be announced before orders open, and the expected ship date will be shown before you pay.

Where we ship

The places we ship to will be listed at checkout. If we can’t ship to your address, you won’t be able to complete the order.

Delivery time, carriers and cost

• The carrier, delivery estimate and any shipping cost will be shown at checkout before you pay.
• When your Board ships, we’ll email you a tracking link.
• If your ship date changes after you order, we’ll email you.

Lost or damaged packages

If tracking shows your Board delivered but you don’t have it, or it arrives damaged, email hello@bragwire.com as soon as you can. Include your order email, and photos if it’s damaged. We’ll work with the carrier to make it right.

Wrong address

Please check your shipping address at checkout. If you spot a mistake, email us right away. We can update it before the Board ships.

Questions

Email hello@bragwire.com. See the contact page for more.